Here’s one of those puzzles of life I wish I could solve before I die. Someone calls, I answer, and they ask for Betty. I tell them they have the wrong number, that there’s no one named Betty here. They apologize and hang up. Forty-five seconds later, the phone rings again. (We usually get about three calls a week, so I’m pretty sure this is the same person.) “Yes, is Betty there?” Wrong number again, I respond with measured pleasantness. “I’m sorry,” they say, and this time they really seem to mean it. In fact, they sound as though they’re going to make some kind of effort to determine what Betty’s actual phone number is. Minutes pass and the telephone remains silent. I forget about it. Two hours later, the phone rings. Now it’s a different person asking for Betty. “Listen,” I say optimistically. “You can call back as many times as you want, but no matter how many times you ask, Betty still won’t be here.”
The mystery for me is this: We’ve had the same phone number for ten years. In all of that time, no Betty has ever lived here. That means one of two things. Either Betty used to have our number and this person who now urgently needs to speak to her has been out of touch for more than a decade. Or, Betty gave the caller a fake number to get rid of him. Or (I just thought of a third possibility), the caller keeps pressing Redial, under the assumption that I’m mistaken and have simply forgotten that there’s a person named Betty living in our house.
In any case, I know exactly how to deal with this situation. I take the phone off the hook and leave it there. We’re not due for another call for three or four days anyway.
Amiable Amiable
June 16, 2010
It’s time to “call” their bluff and pretend you’re Betty! Have some fun with it, and don’t let this batty Betty business make you bonkers.
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Charles Gulotta
June 16, 2010
Our number is very similar to that of a local radio station, and we get a lot of wrong numbers because of that, too. So I may start pretending I’m Betty AND taking song requests.
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Marie M
June 16, 2010
Or, you could (truthfully) say: “I’m sorry, Betty isn’t here right now. Would you like to leave a message?” If you’re lucky, the caller might tell you his/her name/number and ask that Betty return the call. Then you could say, again in all truthfulness, “I’ll let her know as soon as I see her” and you mightn’t get another call for TWO weeks. Plus, you’d have a way to call the caller back each time he/she tries again to reach Betty even after repeated explanations on your part. A little gentle–oh, “retaliation” is such a harsh word!–could go a long way.
Have you ever asked what number the caller is trying to reach? Could be he/she transposes numbers. Perhaps you could so far as to request, in no uncertain terms, that the caller not call again. Would that be too rude? If all else fails, you could tell the caller, with as somber a tone as possible, “I’m so sorry. Betty isn’t with us now.” The only problem I can see with that idea is that if the caller ever actually runs into Betty and realizes you led him/her on, the caller’s got your number!
(BTW, don’t you have Caller ID? Or the option to use *76 or something to identify the caller’s number? Are Canadian residents listed in WhitePages.com [assuming the caller is Canadian]? I think you can use Reverse Lookup to plug in a phone number and find out who owns it.)
In any case, Amiable Amiable has the right idea. Ask the caller his/her name, and perhaps you’ll make a new friend. A slightly dense one, perhaps, but that might be overlooked over time. At the very least he/she might begin to ask for Charles instead of Betty–perhaps a welcome change!
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bronxboy55
June 17, 2010
We do have caller ID, but this caller was from a cell phone, as most are these days. The person’s name doesn’t appear, and the cell phone numbers all look strange to me, so there’s no recognition on my part that this is someone I don’t know. I do sometimes go through the process of trying to determine the number they’re trying to dial, but very often it’s my number. And some of them insist the person they’re attempting to reach is really here, which suggests that I’m either dishonest or dumb. This is why I’m looking way past the picture phones we’re all supposed to have in the future (according to the “Jetsons” anyway). I’m hoping for telephones that allow us to actually reach our hands through the line… Then again, I guess that would open us up to a bunch of new problems.
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heidit
June 17, 2010
…or it could be a ridiculously bad prank call. Or whoever you’re living with is a spy and uses the code name Betty. After you answer the phone, does anyone in your house suddenly have to go for a walk and then come back and announce a sudden, necessary trip? You could be living with a spy.
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bronxboy55
June 17, 2010
You know, now that you mention it…
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absurdoldbird
June 29, 2010
Ah – this is a person who sees a 6 as a 9, or a 3 as an 8, or a variation of something… like that…
We used to get people wanting the local Spar supermarket. They were just one digit out.
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bronxboy55
June 30, 2010
There’s a tendency to think, why do they keep dialing MY number? But of course, we don’t know about all of the other people getting calls in error.
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Julia Harris
July 22, 2010
I can call you Betty / And Betty when you call me / You can call me Al
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bronxboy55
July 22, 2010
Oh, great. Now I’ll have that song stuck in my head for the rest of the day.
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